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BANNER 8 Frequently Asked Questions: |
I can't see my entire Banner form. What should I do? What is the optimal screen resolution?
The recommended screen resolution is 1024 X 768. To select this resolution:
Click on My Computer
Control Panel
Click on Display
Go to Settings
Adjust to 1024 X 768
Yikes! My session disappeared! Why?
The browser window that launched a Banner 8 session must remain open and unused.
If this window is closed or reused, your Banner session will disappear and any uncommitted work will be lost.
In Internet Explorer, to avoid inadvertently closing your Banner session, you must
go into Tools/Internet Options…/Advanced and uncheck "Reuse windows for launching shortcuts."
I see horizontal and vertical scrollbars. What should I do?
On the workstation:
Click on My Computer
Control Panel
Click on Display
On the Appearance tab, set Windows and Buttons to "Windows Classic Style"
OR
On the workstation, leave the Display Properties as Windows XP style, but go to Display as before, but hit the Advanced button on the Settings tab and choose a Custom DPI setting of 95 DPI which is 99% of the normal size.
OR
On the workstation, leave the display properties as Windows XP style, but go to Display Properties and on the Appearance tab, click on the Advanced button. Select the Active Title Bar item for the Item pull down list and enter a value of 18 in the corresponding Size field. Enter a value of 8 in the Size field for the font.
How do I figure out what key strokes I use to do something?
Click on the Help menu, then Show Keys.
When I open ICMS (X-Power), it closes my Banner session down. What do I do?
Open ICMS first, then launch Banner.
How do I move from one tab to another in a form with tabs - these tabbed pages are new?
Control-Tab moves forward and Control-Shift-Tab moves backward through the tabs on a form.
Control-Page Up moves forward and Control-Page Down moves backward through the tabs.
The List Tab Pages key (F2) displays a list of other tabbed windows on the form. Use the up and down arrows to select a different tab from the list. For forms that have tabs within tabbed window, navigation is based on the location of the cursor when List Tab pages is selected.
What do I do if I cannot access a Banner form or job that I need to do my work?
E-mail your request for access to dbagroup@lists.bates.edu
Be sure to include the name of the form or job and the type of access required: query or maintenance.
How do I set up a Banner 8 Favorite in Internet Explorer?
Navigate to the Bates homepage, www.bates.edu
Left click on Favorites in the upper tool bar, pull down to "Add to Favorites" and left click again. Type an appropriate name for your Banner Favorite in the Name box.
Click OK.
Left click on Favorites again and pull down to your newly created Banner Favorite. Right click on it and open Properties. Change the URL from http://www.bates.edu to http://banner.bates.edu
Click OK.
How do I create a desktop shortcut for Banner?
Right click on an open space on your desktop, pull down to New and then over to Shortcut; right click again. A shortcut wizard should appear.
Cut and paste the following text into the location box: "C:\Program Files\Internet Explorer\IEXPLORE.EXE" http://banner.bates.edu/
Click Next and type an appropriate name for your Banner shortcut. Click finish. Your shortcut should appear on your desktop with an IE icon.